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Reduce churn and downsells with flexible payments

Take the burden off your customer. Leverage Capchase to boost customer satisfaction, retention and revenue by offering payment installments at renewal, while still collecting the ACV upfront.

Beat your retention and revenue targets

Budgets are tight so customers are consolidating their software vendors and downsizing subscriptions at renewals. Avoid the churn by easing the payment burden on your customers with flexible payment terms.

Increase

Retention rates

Customer satisfaction

Customer lifetime value

Reduce

Renewal friction

Customer churn

Your team's workload

Provide payment flexibility in 3 easy steps

❶ Qualify your customers

Using first and third party data sources, Capchase will review your customers for a credit and risk check in under a minute so you can offer this flexibility with confidence.

Pre-configured integrations with CRMs like Salesforce and Hubspot
Automated eligibility check

❷ Create payment schedules

Offer customers flexible payment terms that fit their needs, whether that’s monthly, biannually, or annually so you can shorten your sales cycle.

Customizable payment terms
Compile all deal agreements into a single proposal with the personalized payment link

❸ Receive annual payment

We pay you the annual contract value upfront, and handle all billing and collections directly with your customers, allowing them to pay in their preferred way.

ACH, Direct Debit and Credit card payment options
Dashboard to track status of all customers for clear visibility

What is Capchase Pay?

Capchase Pay is a flexible payment solution that helps Customer Success teams reduce churn and boost customer satisfaction, retention and revenue by offering payment installments at renewal. Decrease the burden on customers, while still collecting the annual contract value upfront from Capchase.

Winning more upsell and cross sell opportunities has never been easier.