Add a buyer

Your first step to qualifying your customers for Capchase Pay flexible payment terms is to “Create a buyer,” which you can do individually or in bulk. Once you create a buyer, we run an eligibility check behind the scenes, which takes about 1-2 minutes.

To create a buyer, go to the "Buyers" page and click the button at the top right. Fill out the form with the required information, and be sure to include it exactly as it is written on the official documents. It is important to have the legally incorporated information for this check.

Buyers page

The Buyers page contains a list of all your Buyers, and it’s also where you can create a new one. Here, you can see information about their business and your deals with them. You can get to the Buyers page by going to ‘Pay’ on the left-hand menu and clicking on ‘Buyers.’

Add a new buyer

Information we will need from your Buyer:

Company name
Company legal name
Company website
Company street address
Company postal code
Company city
Company country

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Once all required fields are filled in, click on the "Create buyer" button. Capchase will typically provide the eligibility assessment results in less than 60 seconds. In the case that your buyer requires further review, a member of our team will reach out.

You can see the Buyer’s approval status directly on the Buyer’s Page. After it’s successfully approved, you are ready to set up a new deal!

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Buyer eligibility

This is a set of procedures that we follow to verify the identity and legitimacy of the companies we work with.

What do we check for?

Have been incorporated for more than 1 year
Have 2 or more employees
Are incorporated and/or operating in the authorized countries list
Not in a restricted industry which includes: marijuana-related, tobacco, alcohol, firearms, military equipment or munitions-related companies, adult entertainment, and gambling

If you encounter any challenges or require clarification regarding a specific buyer's assessment, please message us at support@capchase.com.

Statuses

You can see the Buyer’s approval status directly on the Buyers page.

The main reason a buyer eligibility assessment takes longer or is rejected is typically due to an incorrect legal name or address. These must be the incorporated name and address (which is not always the physical location or headquarters address).

Your buyer is approved

After your buyer is successfully approved, you can move on to the next step of using Capchase Pay which is to create the Payment Link.

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